Talk to someone who owns a lane
Support is staffed by the engineers who operate the corridors, around the clock. Median first response is under 30 minutes.
Direct channels
Support mailbox
Delivery problems, corridor quality, numbers, billing and account changes. One mailbox, watched 24/7.
Phone
+1 (302) 424-3000
For urgent incidents on corridor-contract accounts.
Coverage hours
24 hours a day, every day of the year, across all hub time zones.
Registered office
1000 James Apartments LLC
1000 James Ave, Suite 200Wilmington, DE 19801United States